Senior Director, Data Operations

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Senior Director of Data Operations (Remote)

Fulltime, Netherlands or United Kingdom

As part of BCD Travel's consulting group, Advito, the Sr. Director of Data Operations will responsible for leading Advito’s Central Data Office (CDO). The CDO consists of a team of data analysts focused on the ingestion, optimization, consolidation, compliance, and timely delivery of data for our customers (internal and external). This is a high-visibility leadership position that will own the operational excellence of our data delivery organization. A background in team leadership will be crucial for this role (with prior experience in consulting as a plus). This individual will have 4 to 5 direct reports and a greater team of approximately 20 data specialists/analysts that are spread out across the globe. This role will also be the lead for data governance and ensuring proper controls and documentation are in place to protect Advito and our clients. This role requires an understanding and level of professionalism regarding team leadership/dynamics, KPIs that track team optimization, data consolidation and storage, and the compliance regulations surrounding a global organization.

As Sr. Director of Data Operations, you will

• Lead Advito’s data operations (ownership from beginning to end)
• Focus on the metrics surrounding organizational performance (KPIs, team utilization, billable hours, etc.)
• Manage the career path and success management for your direct reports and their teams
• Improve and simplify processes for acquiring, cleansing, integrating, and storing data
• Align with other leaders in the organization who rely on timely and accurate delivery of data
• Stay abreast of data tools and trends (general and travel-related data)
• Identify threats and opportunities
• Travel occasionally. Team is 100% virtual and spread across US, Costa Rica, Eastern/Western Europe, and India.

About you

• Proof points of being a well-organized, trusted leader at previous organizations
• Prior experience with change management and team transformation. You will be helping to architect the makeup of the team and the career pathing for its members.
• Past experience with operational excellence and/or Lean Six Sigma (process mapping, decision frameworks, SOPs, quick-wins)
• Past experience in data ingestion, consolidation algorithms, data compliance
• Data architecture experience (bonus if experienced with Databricks/Snowflake)
• Advanced analytical and reporting skills
• Data QC (Quality Control) background
• Prior success with team leadership and moving a team towards operational excellence. Prior experience in work management tools (i.e. Clarizen) is a plus.
• Well-developed problem solving and decision-making capabilities
• Demonstrated ability to manage multiple projects and deadlines
• Self-starter with the ability to prioritize and organize efforts effectively with tools/resources available – some of which may be limited at times, requiring you to roll up your sleeves
• Excellent command of English language

About Advito

Advito is the consulting division of BCD Travel, specializing in transforming corporate travel programs. Employing an intelligence-driven framework, Advito dynamically manages supplier spend and traveler behavior, ensuring efficient travel programs that meet the needs of all stakeholders. Through smart analytics, unique supplier strategies, and integrated traveler engagement, Advito elevates travel programs to new heights of sustainability, savings, and satisfaction. Advito is a pioneering travel consultancy with an ISO-certified carbon reporting methodology, GATE4, and a dedicated practice area for driving sustainable business travel. 

About BCD Travel
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities 
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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