VVIP Travel Executive - BCD Media & Entertainment

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VVIP Travel Executive  - BCD Media & Entertainment (Hybrid)

Full-time, London, United Kingdom

Are you passionate about providing bespoke, white-glove service to high-profile clients? Do you thrive in dynamic, fast-paced environments and enjoy going the extra mile to ensure a seamless experience? BCD Media & Entertainment is looking for an exceptional VVIP Travel Expert to join our team.

In this role, you’ll be the go-to person for all travel needs, offering tailored, first-class support to our VVIP clients. You’ll be calm, reassuring, and always ready to tackle any task with a positive, solutions-oriented approach. Your ability to think on your feet, make recommendations, and provide expert advice will be essential.

As a VVIP Travel Executive  - BCD Media & Entertainment, you will

• Accurately and efficiently handle incoming travel requests either by phone, BCD personal mobile, or e-mail, as you will be their emergency line if anything is needed when they are traveling
• Understand the needs of your clients’ travel policies and appropriately guide them to the best solutions
• Book meet and greet services, private charter flights, and any other concierge requests needed
• Offer a bespoke service to also book the travel requests for family
• Being aware of budgets and offer the best deals possible
• Source and negotiate with suppliers and fulfill the payment process on behalf of the client
• Keep up to date with the changing nature of travel resulting from the pandemic
• Work closely and monitor Vvips from start to finish of their trip and pre-empt all aspects of their travel itineraries
• Check flight schedules to make sure that there are no delays or disruptions and rearrange if disruptions happen
• Contact hotels before the VVIP arrives to make sure everything is in place and all requests have been met

About you

• Entertainment or Vvip travel industry knowledge is preferred
• Solid working knowledge of the travel industry, procedures, and processes
• Advanced skills in travel industry systems – Sabre preferred
• Proven ability to handle multiple priorities simultaneously and able to adapt to change
• Ability to work flexible hours – i.e. - following your Vvip when they are traveling and taking charge if anything needs to be done
• Ability to work independently, exercising discretion and judgment
• Proven excellent customer service provision and problem-solving skills
• Excellent interpersonal skills, able to easily establish rapport and develop lasting relationships with the booker and traveler
• You are proactive and able to provide effective travel solutions when needed
• You have knowledge of worldwide geography and keen attention to detail

About us

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

Learn more about BCD Travel.

Website – https://www.bcdtravel.com/media-entertainment/

About BCD Travel
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities 
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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