Travel Consultant

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Consultant

Full time, Colombo, Sri Lanka

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! 

As a Travel Consultant, you will 

• Appropriately guide and consistently provide consultation to the client 

• Search and confirm travel reservations for the client 

• Provide the client with the required industry information, such as low fares, exchange costs and penalties 

• Use the appropriate BCD Travel tools and systems to complete requests 

• Perform follow-up as needed and within the time frame promised to the client 

• Maintain up-to-date knowledge and application of travel supplier rules  

About you 

• Previous experience in the Airline Ticketing and Reservations domain

• You are knowledgeable with travel industry systems (i.e. GDS)

• Strong verbal and written communication skills in English 

• Solid working knowledge of the travel industry, policies, procedures, and processes 

• You can handle multiple priorities simultaneously, work independently, and exercise discretion and judgment

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About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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