Travel Consultant

Date: Apr 20, 2026

Location:

LK, Colombo, Office, Sri Lanka, APAC

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Consultant

Full time, Colombo, Sri Lanka

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Consultant, you will

Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

Proven experience in handling airline ticketing and reservation inquiries and transactions
Proficient in GDS systems (e.g., Sabre, Amadeus, Galileo) for booking and itinerary management
Strong verbal and written communication skills in English
Solid understanding of travel industry policies, procedures, and operational processes
Exceptional customer service and interpersonal skills
Experience in managing an offshore customer base is a strong advantage

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Opportunities to grow your skillset and career
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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