Travel Consultant (App Support Specialist)

Date: Feb 23, 2026

Location:

ES, Spain, Virtual, EUROPE

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Agent (Remote/Hybrid)

Full time, Spain

You’ll be part of the BCD GetGoing team- an all-in-one travel platform designed for small and midsize businesses. Built at BCD Travel, it’s a self-service solution that empowers customers to manage their travel independently. This is not a standard travel agent position. You won’t be booking trips from scratch, but rather acting as a problem solver and tech support when needed. Your role will focus on supporting users when they encounter issues, need changes, or require rebookings.

As a Travel Agent, you will

Support travelers in case of disruptions, changes, or rebookings during their journey
Act as a trusted advisor, providing guidance and solutions aligned with client travel policies
Respond to customer inquiries via chat and email, offering expert assistance with complex travel issues
Provide information on industry regulations (DOT, TSA, passports, visas, etc.) and travel-related policies
Share insights on fare rules, exchange costs, and penalties to help customers make informed decisions
Identify opportunities to improve operational processes and client experience
Stay up to date with travel industry trends and developments relevant to the supported markets

About you

You have travel agent experience
Relevant skills in GDS (Sabre is preferred)
Strong verbal and written communication skills in English and additional skills in German OR French OR Dutch
Solid working knowledge of the travel industry, policies, procedures, and processes

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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