Travel Consultant, Media and Entertainment

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!

Travel Consultant, Media and Entertainment

This is a full time permanent position with BCD Australia

If you are based in Sydney NSW, then this role is hybrid

As a Travel Consultant, Media and Entertainment you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? If so, then you may be a great fit, to work with BCD Travel’s corporate clients to support them with their travel requirements. Does this sound like you? – Read on! 

As a Travel Consultant, Media and Entertainment, you will 

• Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat  
• Strong understanding of a client travel policy and can consistently provide consultation to the customer 
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) 
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties 
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

About you 

• Proven experience as a travel agent, with a minimum of three (3) years’ experience working for a travel management company on managing corporate travel arrangements preferably for the media and entertainment industry
• Mid to advanced level skills in GDS Sabre – we provide dedicated training in Sabre too!
• This role follows a fixed Australian Eastern Time schedule (Monday–Friday, 12:00–20:00 AET), with local working hours varying by state/territory, and requires flexibility to work on weekday public holidays, with overtime payments provided
• Strong verbal and written communication skills in English 
• Solid working knowledge of the travel industry, policies, procedures, and processes 
• Must have full working rights in AU

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

About BCD Travel
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

•    Opportunities to grow your skillset and career through our learning and development platforms and other curated learning pathways and this starts with a detailed onboarding and induction when you start!
•    Celebrate your birthday – 1 day Birthday leave each year
•    Access to the company’s Employee Assistance Program 
•    Salary Sacrifice Options
•    Education Assistance Opportunities 
•    A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
•    Travel industry professional perks and discounts
•    An inclusive work environment where diversity is celebrated - Be You at BCD!

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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