Systems Engineer II (Messaging and Directory Services)

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Systems Engineer II Messaging and Directory Services Remote

Full-time, Remote, United States

The Systems Engineer II (SEII) position supports the planning, engineering, automation, and promotion of improved infrastructure architectures and best practices around directory, messaging, and Office 365 technologies.

An SEII monitors their primary and supporting infrastructure systems performance and proactively makes recommendations to tune and optimize from an infrastructure and systems perspective. There are design and technical expectations with this position, which requires an individual with proven experience.   

As a Systems Engineer II (Messaging and Directory Services), you will

• Create and maintain custom scripts to increase system efficiency and lower human intervention time on any operational or administrative tasks
• Provide troubleshooting and problem resolution of the entire directory and messaging services infrastructures, the various supporting IT Infrastructures, and event logs of vendor tools
• Research, document, identify, and knowledge transfer root cause of issues
• Effectively collaborate with Server / Storage / Network / Data Center / Facilities / Audit / Compliance and PMO teams  
• Manage problem and service tickets, ensuring timely resolution to meet Service Level Agreements
• Be a resource on Sev1 and Sev2 incidents, along with a resource on projects     

About you

• Extensive experience in Information Systems is required. You also need previous experience with Windows Server Operating Systems and Directory Services along with experience with an Exchange Server in a high availability environment (DAG, DR)
• Proficient or increasing knowledge of O365 (hybrid model) and O365 supporting technologies
• Experience with DNS (including Windows and Infoblox), WINS, PKI, ADFS, KMS, and AD Connect
• Experience troubleshooting, evaluating, and fixing Directory Services issues and Exchange Messaging Services issues
• Working knowledge of scripting technologies (i.e. PowerShell, VBScript, VB.NET, or other scripting languages for automation purposes)
• Working networking knowledge of TCP/IP stack, protocols configuration, and troubleshooting along with Windows DNS, WINS, PKI, and KMS environments

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Systems Engineer II (Messaging and Directory Services) is between $90,000 and $100,000. The actual pay depends on your skills, qualifications, experience and geographical location.  

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

#LI-Remote

#LI-VP1