Supervisor Information Technology

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Supervisor, Information Technology

Full time, Full time, Utrecht, Netherlands, Luxembourg, Poland, Denmark, Barcelona, Spain, Oslo, Norway, Sweden, UK (Hull, Liverpool, Manchester, London), Germany (Berlin, Dusseldorf, Frankfurt, Munchen, Stuttgart), France (Paris, Montpellier), Antwerp, Belgium, & Italy 

The Supervisor Information Technology is part of the global Information, Communications & Technology (ICT) team and will report directly to a Manager or Senior Manager level. The supervisor's primary responsibility is to assist the Manager / Senior Manager in ensuring that all IT personnel perform efficiently and maintain up-to-date knowledge of their job functions. Additionally, the Supervisor will be responsible for designing, configuring, and maintaining a high-performance computing environment and providing daily support as required.

As a Supervisor, Information Technology, you will

• Collaborate with the Senior Manager to develop, mentor, and coach team members
• Be knowledgeable and up to date on current technologies, security policies, and procedures
• Maintain system uptime, perform upgrades, ensure maintenance continually and minimize downtime
• Be innovative, curious, inquisitive, and able to rapidly adopt new and emerging technologies
• Understand how managing customer perceptions and expectations enhance customer service
• Provide and maintain technical documentation
• Focus on Installation, relocation or maintenance of hardware (primarily endpoints)
• Plan, coordinate, and execute office openings, moves, and closures

About you

• Several years of Technical Experience in a 24 x 7 IT Environment
• Excellent oral, written, and presentation communication skills in English
• Good Customer Service Skills
• Ability to Interpret and Follow Written IT Policies and Procedures
• Prior experience with Windows Client Administration, Microsoft Endpoint Manager, Active Directory, O365 applications and Other Communication Tools
• Experience with working on projects                                                                                                                                                                                                                                                                           

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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