Product Delivery Manager

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Product Delivery Manager (Remote)

Full time, Sweden

We’re looking for a Product Delivery Manager for our Travel Booking Platform & Regional Solutions in the Nordics. The Booking platform is built on Amadeus products and supports booking processes for air, rail, car, ground transportation and hotel services.

We are also responsible for other regional solutions and a reporting tool. In this role, you will also manage a small team and collaborate closely with stakeholders and clients to deliver a solution that meets operational needs. This is not an IT role- we are seeking someone with extensive travel industry experience and strong GDS expertise, particularly Amadeus, to understand the processes and drive product excellence. At the same time, while this is not a technical position, we need someone who enjoys the technical aspects of configuration and system capabilities alongside their travel knowledge.

As a Product Delivery Manager, you will

• You will work together with the team to plan roadmap and prioritize the various projects we are working on.
• Conduct assessments of requests, understand the request/issue and summarized feedback.
• Coordinate product releases, including testing, documentation, and communication with stakeholders internal & external.
• Serve as a product and process subject matter expert and when required take lead in projects.
• Product configuration, testing and maintenance (mainly Amadeus products). This includes 2nd Level support.
• Define and implement best practices across our organization.
• Take part in customer implementation projects.
• Product introduction/presentation if required.
• Attend meetings & steering group meetings internal and external.

About you

• Extensive travel industry experience, with deep understanding of booking processes for air, rail, car, ground transportation and hotel services. Including the invoicing process.
• Expert knowledge of GDS systems, particularly Amadeus. Experience in BackOffice/payment solutions, Reporting tools, Online Tools and/or rail is an advantage.
• Good communication and influencing skills; proven experience in working and building effective relationships with internal and external stakeholders
• Proven experience in project management and/or leading small teams, with ability to drive initiatives.
• Excellent presentation and interpersonal skills with the ability to lead a team of non-direct reports.
• Excellent oral and written communication skills in English and Swedish

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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