Manager, Data, Applications and Support

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Manager, Data Operations, Applications and Support

Full-time, India

We are hiring a Manager Data Operations, Hotel as part of BCD Travel's consulting group, Advito. We take corporate travel programs to the next level by analyzing travel data, building program strategies, identifying risks and opportunities, and assisting in supplier negotiations.

As a Manager Data Operations - Hotel, you will be responsible for providing team leadership as well as hands-on system and process support for Advito’s CDO (Central Data Office). This includes management of direct reports, database administration, quality control, and team optimization. This position will also provide research and follow-up via phone and email to both internal and external contacts. You will manage the development of the team, as well as managing data product testing, process improvement, data quality management and data governance.

As a Manager Data Operations, you will:

• Lead an established team of data specialists
• Provide escalation assistance for difficult or complex assignments
• Establish SOPs (Standard Operating Procedures) and provide process mapping for repeating jobs. Strive to streamline process whenever possible.
• Work with CDO and Advito leadership to actively assist direct reports with career pathing and training
• Maintain a percentage of your time on billable analyst work
• Lead from the front mentality. We are investing heavily in our data infrastructure in 2025/2026. There will be opportunities with Databricks to automate tasks as well as utilize AI agents to accomplish tasks and QC work.
• Regularly monitor team and work product health. Regular participation in Peakon.
• Strive to establish reporting on data match rates and/or efficiencies gained

About you

• Bachelor’s degree or equivalent combination of education in a quantitative field such as Statistics, Economics, Data and Analytics and/or Hotel Industry procurement
• Proficiency in using Microsoft suite of software products, particularly Excel (including report generation, data connection opportunities and pivot tables), Word, and PowerPoint
• Experience with different data and analytics tools such as AWS technologies, Dbeaver, Quicksight, Tableau, and Python is a plus
• Working understanding of relational databases and using SQL and commands to access / manipulate the data
• Experience with various GDS, hotel program management and hotel sales is a plus
• Must be able to understand business rules and processes and how that impacts data and suggest appropriate reporting
• Experience in data governance and data quality management is a plus
• Good verbal and written communication skills with the ability to distill complex issues and analyses
• Demonstrated ability to manage multiple projects and deadlines
• Critical thinking and curiosity to learn more about travel industry and data trends
• Interest in working with diverse, cross functional international teams.

About Advito

Advito is the consulting division of BCD Travel, specializing in transforming corporate travel programs. Employing an intelligence-driven framework, Advito dynamically manages supplier spend and traveler behavior, ensuring efficient travel programs that meet the needs of all stakeholders. Through smart analytics, unique supplier strategies, and integrated traveler engagement, Advito elevates travel programs to new heights of sustainability, savings, and satisfaction. Advito is a pioneering travel consultancy with an ISO-certified carbon reporting methodology, GATE4, and a dedicated practice area for driving sustainable business travel. 

About BCD Travel
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities 
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

#LI-Remote