VIP Travel Consultant, Media & Entertainment

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!

VIP Travel Agent, Media & Entertainment (Hybrid)

Full time, London, United Kingdom

Are you passionate about delivering exceptional, high touch travel support to high profile clients? Do you thrive in fast-paced, dynamic environments where attention to detail and proactive thinking are essential? Join our team as a VVIP Travel Agent, supporting executive-level travellers within the Media & Entertainment sector.

As a VIP Travel Agent, you will be the primary point of contact for elite travellers, managing travel requests via phone, email, and other channels. This position operates on a 24/7 support model, requiring ongoing monitoring of flights to ensure VVIP passengers arrive safely and are seamlessly met by their pre-arranged ground transport.

This role involves handling complex itineraries, offering tailored travel consultation, and thinking creatively to deliver smooth and exceptional experiences—even when plans shift unexpectedly.

You may also be required to support private jet arrangements, liaising with operators and coordinating bespoke aviation requirements for high-profile clients.

As a VIP Travel Agent, Media & Entertainment, you will

• Provide world-class, high-touch service to VIP and VVIP travellers
• Manage incoming travel requests accurately and efficiently using BCD Travel tools and systems
• Search, book, and confirm travel across air, hotel, rail, and ground transport
• Monitor flights 24/7, ensuring on-time tracking, smooth arrivals, and chauffeur meet and greet coordination
• Support private jet servicing where required, including working with charter operators and aviation partners
• Offer expert guidance on client travel policy and provide professional consultation
• Ensure full compliance with UK and international travel regulations, including passports, visas, APIS, security requirements, airline policies
• Maintain strong knowledge of travel supplier rules, global booking processes, and Media & Entertainment travel needs
• Demonstrate a can do attitude, thinking outside the box to resolve complex or time-sensitive issues

About you 

• Proven experience supporting VIP or executive-level travellers
• Strong understanding of the travel industry, procedures, and operational workflows
• High proficiency in GDS Sabre 
• Excellent verbal and written communication skills
• Ability to stay calm under pressure and deliver solutions quickly
• Comfortable working within a 24/7 operational structure, including monitoring out-of-hours situations when needed
• Discreet, reliable, and professional when dealing with high-profile clients
• A flexible problem-solver with initiative and creativity

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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