GBRT_54100699_Apprentice, Operations

Date: May 1, 2025

Location:

UK, Hull, Onsite, EUROPE

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Apprentice Business Travel Agent (Onsite)

Full time, office based in Hull

This entry level position is responsible for completing all incoming tasks as assigned. The Consultant will be trained to work in multiple GDSs and processes requests based on industry, client and BCD Travel rules and procedures.

As an Apprentice Business Travel Agent, you will

Assist the CTSS team to accurately and completely process online and traditional ticketing/fulfillment requests, back office error corrections, and non-refundable tracking.
Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests
Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.)
Completes assigned tasks with a minimum of errors
Successfully completes designated training and development opportunities

About you

GCSE Maths and English grades 4 or above (C or above) is preferred, but not essential
Work experience in a Customer service environment working as part of a Team is preferred
Strong working knowledge of the Internet and Microsoft Office applications
Understand the on-line booking process and have a good knowledge of the Internet.
Ability to handle multiple priorities simultaneously

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com