IT Field Service Engineer

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for an IT Field Services Engineer who enjoys both a buzz and a challenge.

IT Field Service Engineer

Fulltime, Home and Office based in Utrecht, Netherlands

We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it: we've been voted the top place to work and recognized by Investors In People, Flexjobs, and Forbes.

The Field Services Engineer administers, tests, implements, troubleshoots, and maintains Infrastructure architectures to include all related Information Systems and their components. They provide 2nd level support for Information System related issues, including its relative subcomponents.  They will evaluate, test, and contribute to recommendations on Information Systems and their impact on existing system configurations.  You will research and resolve moderately to highly complex technical problems. 

As an IT Field Service Engineer, you will

• Support Windows Client Administration
• Be the Microsoft Endpoint Manager
• Have MS Active Directory and MS Office 365 knowledge
• Support internal customers with technical questions and support issues
• Focus on Installation, relocation, or maintenance of hardware (primarily endpoints)
• Plan, coordinate, and execute office openings, moves, and closures

 About you

• Prior technical experience in a challenging IT environment
• Good communication skills, oral, written and presentation
• Effective troubleshooting and problem-solving skills
• Excellent customer service skills

About us 
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.  

Your life at BCD 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.  

You’ll be offered 

• Flexible working hours and work-from-home or remote opportunities  

• Opportunities to grow your skillset and career 

• Generous vacation days so you can rest and recharge 

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools 

• Travel industry professional perks and discounts 

• Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year! 

• An inclusive work environment where diversity is celebrated 

Interested?  

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

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