IT Engineer

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

IT Engineer
Full time, Colombo, Sri Lanka

The IT Engineer supports global ICT by administering, testing, troubleshooting, and maintaining infrastructure systems. They provide IT support, implement local and virtual IT changes, and collaborate with other teams.

As a IT Engineer, you will

• Administer Windows clients, including imaging and software deployment via Microsoft Intune.
• Provide support for Microsoft Office 365 applications and troubleshoot common hardware and software issues on Windows 10/11.
• Install, relocate, and maintain IT equipment, including planning office moves and managing AV and peripheral hardware.
• Manage systems infrastructure, including Microsoft Active Directory, Azure, and Microsoft Exchange services.
• Provide print services and support for distributed file systems.
• Deliver excellent customer service by supporting internal users, creating documentation, and escalating issues when necessary.

About you

• Minimum of 2+ years of experience in an IT environment with strong troubleshooting and problem-solving skills
• Desirable qualifications include a technical degree and relavant certifications
• Proficient in Microsoft business software, Windows systems, Active Directory, and automated software distribution like Microsoft Intune
• Excellent oral, written, and presentation skills with a strong focus on customer service
• Capable of working independently in a team and managing high-pressure situations
• Willingness to work in a roster-based environment.

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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