Global Account Manager II

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Global Account Manager II (Remote) 

Full time, United States, Canada

We are looking for a Global Account Manager II who is responsible for managing all aspects of a global travel program. This includes client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. If this sounds like you, you could be the new Global Program Manager of a great team.  

As a Global Account Manager II, you will 

• Be responsible for the coordination of all central communication across regions both BCD Travel and client's global initiatives or interests 
• Formulate and manage multi-national business plan with client with the goal of increasing revenues, decreasing cost, better utilizing assets and reducing risk of client attrition 
• Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology and Communication indicators, as applicable
• Create and manage to budgets and financials (includes billing, payment & profitability)
• Manage new business implementations
• Establish and maintain relationships with key customer decision makers at all levels within the customer organization
• Negotiate client contract terms and manage to all contractual terms
• Manage global account management team 

About you 

• Corporate/Business travel industry experience in client account management
• Experience implementing & managing large market/ global corporate travel clients
• Thorough knowledge of business travel management 
• Thorough knowledge of travel industry technology 
• Ability to travel domestically & internationally 
• Excellent verbal and written communication skills in English

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Manager II is between $89,000 and $122,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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