GDS Application Support Specialist

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

GDS Application Support Specialist Remote

Full time,  United States, Costa Rica, India, Poland, Spain, United Kingdom, Netherlands

The GDS Application Support Specialist is responsible worldwide for ensuring, checking, and auditing GDS security requirements are implemented, promoting secure GDS designs and ensuring that our clients' and BCD Travel's data and GDS infrastructure are protected across the GDS system. This position continuously monitors the development and publication of GDS security measures and is the point of contact for these initiatives. 

This role is pivotal in supporting our commitment to maintaining a secure and compliant environment for our clients and stakeholders.

As a GDS Application Support Specialist, you will

• Conduct regular reviews of access rights, evaluate user provisioning and de-provisioning processes, and identify gaps in compliance with security standards
• Conduct an annual audit to review compliance with GDS Security Standard, ensuring the systems meet both organizational and regulatory expectations
• Collaborate with cross-functional teams, including PnC/HR, IT, and operations, to mitigate risks and enhance access management practices
• Ensure that access controls are implemented consistently and effectively to protect sensitive information and maintain operational continuity
• Be responsible for auditing and monitoring access control mechanisms to ensure adherence to internal policies, industry standards, contractual obligations, and regulatory requirements

About you

• Strong knowledge in GDS technology connectivity, security requirements, and opportunities
• In-depth knowledge of GDS product functionality and system/technical architecture
• You have significant experience in either Sabre or Amadeus, including system administration. Knowledge of other GDSs is highly desirable
• Prior hands-on travel agent experience on the system including working knowledge of all GDS platforms
• Ability to team well with others to facilitate and enhance the understanding & compliance to GDS and BCD Travel’s security policies 
• Proficient in Microsoft applications; Word, Excel, Outlook, Visio and Powerpoint
• Ability to work effectively with customers, management, staff members, vendors, and consultants and articulate findings and recommendations 

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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