Expressions of Interest - Entertainment Travel Consultant

Expressions of Interest – Entertainment Travel Consultant

Join Our Talent Community at BCD Travel

At BCD Travel, we're always looking to connect with talented travel professionals who are passionate about delivering exceptional customer experiences and creating seamless travel solutions.

We are currently inviting Expressions of Interest from experienced Travel Consultants who would like to be considered for future opportunities in our Media and Entertainment team.

This would suit someone who has a passion for entertainment travel, as our clients are major players in the Music, Advertising, TV and Film industries.

About the Role

As a Travel Consultant, you will play a key role in providing end-to-end travel management services to our clients while delivering exceptional customer service and travel expertise.

Key responsibilities include:

As an Entertainment Travel Consultant, you will

• Plan and sell a range of travel services, including air and ground transport, accommodation, and other related travel services
• Provide expert consultation and manage the flight reservation process, ticket issuance, and reissues
• Fully service all enquiries, requests, bookings and ticketing to BCD standards
• Support and action any post-booking queries, rectifying any requested changes and efficiently processing reissues
• Be able to work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support talent movements with confidence and confidentiality
• Be able to manage location and large group movements and confidently manage multiple complex itineraries
• Willingly support team members within and across teams
• Understand and accurately apply travel supplier rules
• Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control
• Perform other duties as assigned

We're interested in hearing from candidates who have:

• Previous experience in entertainment travel consulting
• Strong customer service and relationship management skills
• Excellent communication and problem-solving abilities
• Experience using SABRE and AMADUES travel booking platforms
• A high level of accuracy and attention to detail
• The ability to work effectively in a fast-paced, customer-focused environment.

What We Offer

At BCD Travel, we recognise that our people are the key to our success. We are committed to providing a supportive and rewarding workplace where our employees can thrive.

Our benefits include:

• Hybrid and remote working arrangements
• Opportunities to participate in industry familiarisation (famil) trips
• Birthday leave to celebrate your special day
• Salary sacrifice option
• Volunteer Leave to support your own special cause
• Some fun through our social events
• A commitment to learning and development, including training programs and professional development opportunities

Requirements

Please note that should a suitable opportunity arise successful candidates may be required to complete pre-employment screening checks to be advised more fully at the time.

Applicants must have unrestricted rights to live and work in Australia and be able to provide evidence of their working rights.

Register Your Interest

Are you seeking a new role but not just yet? We'd love to hear from you!

Submit your resume and a very brief cover letter outlining your experience and telling us what has peaked your interest!

Join BCD Travel and be part of a team that helps people and businesses travel smart and achieve more