Enterprise Development Manager

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Manager Information Technology (Remote)

Full time, Poland, Spain, Luxembourg, Germany, Netherlands, United Kingdom

The DevOps Manager – Daily Operations will be responsible for leading and managing the day-to-day operational aspects of BCD Travel’s global DevOps environment. This role will focus on ensuring the availability, reliability, and performance of key IT services across regions, managing a globally dispersed team of engineers in Europe, North America, and APAC. The manager will be tasked with overseeing the upkeep of systems, system monitoring, capacity planning, and ensuring service level agreements (SLAs) are consistently met. This role requires an individual who can effectively manage daily operations, drive continuous improvement, and ensure the team adheres to global standards, all while fostering collaboration across regions and time zones. You will report to the Global Director or DevOps.

As a Manager Information Technology, you will

• Lead and manage daily operations of the DevOps team, ensuring consistent delivery of IT services across all regions
• Contribute to the department budget, including lifecycle management, capacity planning, T&E, and training needs
• Ensure systems are kept up to date with the latest security patches and that the team follows protocols to maintain compliance with relevant regulatory requirements
• Ensure robust monitoring and alerting systems are in place to proactively identify and address system issues
• Lead the team in responding to incidents and ensuring prompt resolution of operational issues
• Work with key stakeholders in IT and business functions to ensure operational services meet business needs and expectations

About you

• Several years of technology experience
• In-depth understanding of required technology and terminology and its interaction with complex IT enterprise  environments
• In-depth knowledge of IT security from a technical point
• Experience with ITIL methodology
• Experience with PCI/DSS is a plus
• Must possess good communication and presentation skills in English

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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