Director, Information Technology ( Travel Management Domain )

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Director, Information Technology (Hybrid)

Full time, Sydney, Australia

The IT Director leads BCD Travel's technology roadmap and initiatives, reporting to the Vice President of Information Technology, Asia Pacific. The role oversees strategies for enterprise IT systems, applications, automation, and operations. This role collaborates with divisions to enhance consistency, service quality, and productivity. The IT Director provides leadership, expertise, and creative solutions to support sales and revenue goals.

As the Director, Information Technology, you will

• Oversee the development of Technology's strategic plan and priorities by partnering with business leaders to define business needs, assessing industry trends to identify opportunities to enhance existing and planned solutions, and developing service delivery standards to produce desired results and increase efficiency, responsiveness, and effectiveness
• Implement new and emerging technologies through the application of effective business solutions ensuring positive ROI
• Formulate and implement the technology and automation strategy inclusive of budgets and ongoing cost management
• Ensure that a framework is established enabling the achievement of enterprise goals and objectives to create stakeholder value, taking into account benefits realization, risk optimization, and resource optimization
• Ability to establish global practices, processes, tools, and technology to create efficiencies and ensure consistent assumption and quality and cost-effective delivery of service offerings
• Serve as Technology Stakeholder and Chairperson on Framework Committees
• Provide communication and education for a shared understanding of the business strategy and drivers, decision-making processes, and architectural and technology review and escalation processes
• Develop multiyear Technology Roadmap map to mid/long term business plans
• Demonstrate business value through the use of technology
• Contribute to the development of the company's Strategic Vision and Goals
• Assist with financial management, team management, talent management, and technology management
• Support IT security, ensuring an IT risk management framework exists to identify, analyze, mitigate, manage, monitor, and communicate IT-related business risk

About you

• Bachelor's degree in Business or Information Technology
• Extensive experience (10+ years) in technology and business travel is mandatory, specifically within the travel management industry.
• Proven multi-national knowledge of business travel management, supplier landscape, and travel technologies
• Experience in prioritizing and handling multiple demands, initiatives, problems, and opportunities
• Prior leadership experience in managing cross-functional and cross-cultural teams, with teams meeting and exceeding goals
• Excellent communication skills, oral, written and presentation

About us 
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.  

Your life at BCD 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.  

You’ll be offered 

• Flexible working hours and work-from-home or remote opportunities  

• Opportunities to grow your skillset and career 

• Generous vacation days so you can rest and recharge 

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools 

• Travel industry professional perks and discounts 

• Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year! 

• An inclusive work environment where diversity is celebrated 

Interested?  

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

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