Connectivity Service Lead (Global)

Date: Jun 2, 2026

Location:

IN, India, Virtual, APAC

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Connectivity Service Lead (Global) - Remote

Full time, Remote India, Spain

The Connectivity Service lead (Global) manages all commercial and vendor aspects of Internet connectivity globally, provided through a 3rd party vendor. They are responsible for vendor management, billing management, invoice management, contract management (together with strategic sourcing), capacity planning, ordering and terminating circuits and supporting the Global Managed Internet service globally. With the appropriate skillset, you will manage the Overlay SDWAN network with the team of Network Engineers.

As a Connectivity Service Lead, you will

Manage the Vendor Relationship, including maintaining the Vendor Management matrix outlining regular meetings with Commercial and Technical Account Managers. Manage any portals on behalf of BCD teams, including data cleanliness & access control
Manage central and any local billing arrangements, including distribution of backup material to relevant Finance teams
Manage vendor invoicing and ensure any local invoices are paid in time to ensure no impact on the global service
Ensure that all orders are approved and processed in a timely fashion
Be responsible for financial management for WAN Connectivity (cost control, negotiations, purchasing)
Liaison and co-ordination between Vendor and ITSM, Network Operations, Network Engineering and other internal BCD teams
Maintain detailed documentation of network configurations, orders, bandwidths, last mile carriers, contractual start and end dates, etc.
Provide regular reports on the status of network stability & availability, SLA adherence, and Operational aspects such as outages, etc.

About you

Prior experience managing outsourced global networks or in a similar role
Strong knowledge of network designs, security standards, and best practices
Experience with network management tools and security assessment methodologies
In-depth knowledge in LAN, WAN and supporting networking technologies
Ability to maintain, develop, interpret and follow written IT Policies and Procedures
Proficiency in English, with excellent written and verbal communication skills
Demonstrated experience working in a virtual team
Preference for Cisco CCIE or equivalent qualifications, or at least CCNA

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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