Client Technology Configuration Manager Support

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Client Technology Configuration Manager Support (Remote)

Full time, United States 

A great opportunity has arisen for a CT Configuration Manager who can manage configuration changes post implementation which require a project approach. This can be projects driven by customer, by BCD Travel or due to industry changes.

As a Client Technology Configuration Manager Support, you will

• Working on customer assignments such as site reviews, in close cooperation with account management and operational functions
• Day to day system administration of existing customers using one or more client technology solutions, coming in either as a request from the Business Analyst team/Account Team or via the BCD Travel “Trouble Ticket System”
• Working on BCD Travel assignments as industry changes, solution wide change, etc, in close cooperation with account management and operational functions
• Special Projects, as and when they arise
• Work on assignments as an Online Performance Management
• Back up to System Admin

About you

• Prior In- depth knowledge in client technology from a client facing perspective
• Professional, concise and mature written and verbal communication skills.
• Minimum 5 years’ experience in the travel industry
• Strong technical skills in Abacus, Amadeus, Apollo, Galileo, Sabre, Worldspan or another local GDS
• Experience in process management (design, document and implement processes)
• 2nd or 3rd language of French, German or Spanish
• Good Knowledge 2nd or 3rd GDS
• Thorough understanding of online meeting technology
• Excellent knowledge in Agent facing Travel Technology and Basic experience in the administration of min 1 Application
• Excellent knowledge in Agent facing Travel Technology

About us 

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.  

Your life at BCD 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.  

You’ll be offered 

• Flexible working hours and work-from-home or remote opportunities  

• Opportunities to grow your skillset and career 

• Generous vacation days so you can rest and recharge 

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools 

• Travel industry professional perks and discounts 

• Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year!

• An inclusive work environment where diversity is celebrated 

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Client Technology Configuration Manager is between $65,000 and $80,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

Interested? 

We encourage you to apply and continue to grow in your career. Remember that your knowledge of BCD Travel and passion for our company can be as important as the listed requirements. Create your profile and upload your resume/cover letter via our website. Feel free to reach out to Gev Patel with any questions via careers@bcdtravel.com. Note: send your application via the website only. 

Stay informed about new career opportunities at BCD Travel  

Click on ‘saved searches/alerts’ and create a new job alert in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest. 

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