Account Management Leader

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Account Management Leader (Hybrid)
Full time, Warsaw, Poland

In this role, you will coordinate and manage a team of three Account Managers who are responsible for commercial travel initiatives with our corporate clients. You manage all the commercial aspects of our client portfolio, including client retention, contract renegotiation, implementation, business consolidation, and ongoing relationships with guidance from your country managing director.

As an Account Management Leader, you will  

• Manage a team of three Account Managers focused on a collection of business travel programs

• Support your team in establishing and maintaining client relationships

• Demonstrate and communicate the value that BCD Travel provides to the client  

• Develop Business Plans, implement key deliverables, measure results  

• Increase revenues by means of Up-Selling and Cross-Selling  

• Create and manage budgets and financials (including billing, payment & profitability)  

• Support the negotiation of client contract terms and manage all contractual terms  

About You  

• A proven history of leadership and team development in a commercial setting

• Extensive experience within the business travel industry as a leader

• Adept to change management, specifically with changing technology and marketplace demands

• Fluent in Polish and Business English 

• Comfortable in seeking out and developing extensive business relationships

• Experienced in creating custom solutions to meet evolving client requirements

• Good analytical skills; ability to understand and interpret financial data   

About us 

 
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.  

Your life at BCD 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.  

You’ll be offered 

• Flexible working hours and work-from-home or remote opportunities  

• Opportunities to grow your skillset and career 

• Generous vacation days so you can rest and recharge 

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools 

• Travel industry professional perks and discounts 

• Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year! 

• An inclusive work environment where diversity is celebrated 

Ready to join the journey? Apply now! 

 
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions. 

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