Account Management Coordinator

Date: Apr 20, 2026

Location:

JP, Tokyo, Office, Japan, APAC

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

National Program Management Coordinator (Hybrid)

Full time, Tokyo, Japan

In this role, you will provide support and manage the day-to-day function of Program Management team by ensuring effective coordination of client reporting requirements, business review analysis preparation, consolidation of information, and client initiatives. This will allow PMs to be strategically focused on driving retention, partnership, and revenue generation with the clients.

As a National Program Management Coordinator, you will

Enter the client’s feedback into a BCD tool after an investigation is complete
Support the team with preparing the client specific reports
Support in updating the Centralized Program Management Team and National client records into SalesForce (SF)
Support with the preparation of client facing presentations
Upload the monthly statistics report into SalesForce for the regional/global PM to access
Help to coordinate and run reports for the PM when required

About you

Prior experience in corporate travel or related industry
Capable of synthesizing large amounts of data and developing strategic analysis and recommendations
Strong problem-solving and analytical skills; able to think-through and outline work processes in a thoughtful and detailed manner
Able to prioritize issues and multi-task effectively to handle multiple assignments proactively in a fast-paced environment
Ability to work independently, exercising discretion and judgment
Strong time management, organizational, planning and follow-up skills
Proficiency in Microsoft Word, Excel, and Power Point Assist with adhoc reporting requirements is a must

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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