Account Executive

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Account Executive (Onsite)

Full time, Delhi, India

In this role, you will be responsible for managing a portfolio of small to medium size accounts, inside account management, or supporting a Global Account Manager with one account in core client-facing responsibilities to include but not limited to customer service, data preparation and analysis, business plan and customer metrics management, client reviews, reporting, projects, surveys, and technology.  

As an Account Executive, you will  

• Monitor customer feedback to identify and resolve issues   
• Review and resolve discrepancies, i.e. credit card reconciliation  
• Work with customers to either develop a business plan or support the execution of the plan, when applicable  
• Experience in Quality/Account management methodology and Customer Service  
• Working with CRM tools and thorough knowledge of appropriate technology enablers  
• Analyze and develop plans specific to client needs from a project experience standpoint  
• Need to present client with PowerPoint presentations and graphs in excel to summarize the data.

About you  

• Knowledge of project management and BCD Travel Products and Services  
• Extensive knowledge of travel industry dynamics obtained through agency or procurement experience as well as business analysis and financial acumen  
• Good command of the English language  
• Knowledgeable in client technology tools  
• You have a College, Associate, or University degree or equivalent experience   

Interested?  

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

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