Operations Manager, Life Science Meetings & Events Management

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

About the Role

Join our dynamic team as an Operations Manager where you'll lead a talented group of Pharmaceutical Meeting Managers on a life sciences account! You'll be at the heart of our operations, driving excellence and creating an environment where everyone can thrive. With a focus on program management and client satisfaction, your leadership will make a real impact. Ready to take the next step in your career?

You're Good At

• Managing and developing a diverse team to meet future needs.
• Building strong client relationships and driving operational success.
• Evaluating processes and implementing innovative solutions.
• Analyzing metrics to ensure compliance and service level agreements are met.
• Communicating effectively, inspiring your team, and presenting confidently.

You Might Also Have

• A Bachelor’s Degree and 5+ years of experience of managing meeting/event planners on a pharmaceutical account. Agency experience is preferred. 
• Knowledge of compliance controls in the pharmaceutical industry.
• Experience managing budgets and outside vendors.
• Proficiency with Microsoft Office and database management.
• An international perspective with experience managing remote teams.

You Should Know

• This role is virtual and operates in the Eastern Time Zone. 
• You will travel about 25% of the time in this position
• Your hard work will contribute to a culture of excellence and collaboration.

Excited to lead a fantastic team and make a difference? Don’t wait – apply today and embark on an incredible journey with us!

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
 

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Manager, Life Science Meetings & Events Management  is between $75,000 - $93,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

#LI-LZ1
#LI-KW1
#LI-Remote

#LI-Hybrid

#LI-Onsite