Operations Coordinator

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Date: May 6, 2025

Location: IN, Mumbai, Office, India, APAC

Company: BCD

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers, and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Operations Coordinator

Full time, Andheri East. Mumbai

Job Summary:

The Operations Coordinator is responsible for managing all of the client assigned needs in relation to events organized within India and outside India . The Operations Coordinator will need to work very closely with client stakeholders and ensure that all of the client’s requirements are properly and professionally managed and communicated to the BCD Meetings & Events organizing team. The Operations Coordinator must be able to travel when required and able to commit to long working hours.

 

Essential Duties and Responsibilities:

Job Specific Essential Duties & Responsibilities:
  • Work with client and event team to develop, coordinate and implement meetings, incentives and events
  • Create and develop program timeline, ensure deadlines are met accordingly
  •  Conduct site inspections as required; follow up with site inspection notes, revised estimated budget, program itinerary and program timeline
  •  Conduct pre-program briefings and post-program debriefings
  • Facilitate the creative direction and fulfilment of program-related participant and host communications • materials, including, but not limited to websites, save the dates, room gifts, pre-trip and on-site materials etc.
  • Assist in the development and presentation of sales pitches and proposals.
  • Follow proper event process and standards set out by client & the events team
  • Work very closely with the events team in ensuring accurate and timely information is clearly communicated
  • Participates in regular group meetings with client stakeholders, events team, and any officially appointed third-party partners of BCD Meetings & Events
  •  Reconcile all final billing on-site prior to final billing being sent to Finance
  •  Prepare program-related Invoice and Payment Request Forms, ensure timely payment of all supplier/vendor bills and oversee the invoice payment of deposits with the necessary follow-ups
  • Manage program budgets, present to Manager for review and approval
  • Track and manage air, hotel and vendor attrition, cancellation and deposit schedules
  • Source and negotiate hotel, air, venue, etc. contracts, utilizing and leveraging on preferred and approved partners

 

You Possess:

  • Minimum of 2-3 years’ experience in client management preferably within meetings and events industry                                            
  • Proficiency Microsoft Office applications                                            
  • Knowledge of accounting and payment process                                
  • Events industry and destination knowledge
  • Good analytical skills, general understanding of accounting, budget and profit and loss statements
  • Strong organizational and coordination skills
  • Strong client relationship and customer service
  • Strong communication skills, including public speaking and client presentations

 

What we offer you:

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

 

Your work location:
Mumbai, India
 

How to apply:
Is this your next career move? Don’t wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter.

 

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

 

 

 

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