Meeting Coordinator

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

About the role:

We are looking for a Meeting Coordinator to join our dynamic team. In this role you will work alongside your teammates to support event registration and planning processes that lead to a smooth onsite experience for attendees. You will develop registration websites in Cvent, assist with attendee communications, meeting materials and more. If you are super detail oriented, customer service focused and a team player, read on!

As a Meeting Coordinator you will:

• Ensure online registration websites meet the specific needs of each event, are clear, concise, and easy to navigate.
• Field questions from attendees and update their registration profile with any changes. You know each event is a personal experience, and you make it easy for your clients.
• Run registration reports, verifying all data is accurate and ensuring our partners have the most accurate information to ensure a flawless meeting (attendee management).
• Help with planning offsite events, procuring vendors, creating and sending clear communications, print materials and more.
• Ensure everyone, from client to attendee to staff person has a positive and memorable experience from invitation stage, through onsite, and departure. We aim to please!
   

You’re good at:

• Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure.
• Teamwork. It takes a village.
• Providing superior customer service. You understand that it is a person attending your event and go above and beyond to ensure they have the best experience possible.
• Cvent, Excel and Microsoft Office Suite.
• C1 level English language skills are required for this role. 
   

You might also have:

• A college degree from a 4- year institution.
• An ideal candidate has 2+ years in an event coordinator role.
• Experience in supporting pharmaceutical meeting planning.
   

You should know:

• This role is primarily a work from home role that operates in the Central time zone (see below). However, you will be required to travel in to our office in Laguinilla, Heredia, two times per month.  
• Candidates must be located in the San Jose city limits, Costa Rica. 
• The hours for this role are 6:30 AM - 3:30 PM local time, as our client is located in the Eastern Time Zone (USA)

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

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