Senior Onsite Solutions Consultant

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

About the role:

We are looking for a Senior Onsite Solutions Consultant to join our Delegate Management Services team. This team deliver large scale event projects in the UK and overseas for clients in a variety of industries including automotive and technology.This role is responsible for the planning and delivery of the technical delegate management onsite solutions including technology hardware/software, registration, mobile apps and other innovative event technologies. This role also has the task of ensuring the required event reporting data is captured across all technologies used across the solution function.

Do you have event technology and registration platform knowledge, and thrive off supporting onsite at events and travelling the globe? Read on!

As a Senior Onsite Solutions Consultant, you will:

• Work alongside the Solutions Director to lead, and deliver onsite registration technology projects using in-house hardware and 3rd party technologies to the agreed scope
• Full Onsite Management of event technology solutions & technical team members (worldwide)
• Own the shipping and logistics of kit sent overseas
• Ensure Reporting, analytics and event data are scoped, captured, useful and delivers client ROI and contribute the management of the data and reporting offering
• Work closely with, and collaborate with operations teams to ensure project cohesion and a seamless client experience

You’re good at:

• Have a strong technology background, ideally within a meeting and events enviroment
• Have a strong technology background, ideally withinna meeting and events environment 
• Troubleshooting techincal issues and a logical thinker 
• Evaluating technical and attendee date with a high level of comfort
• Showing a strong interpersonal style with the ability to interact and influence effectively at both an internal and client level

You might also have:

• COMPITA Networking Accreditations
• Cvent Certification
• Prince 2, Agile or similar qualifications

Our Benefits for this role:

• Life Assurance x2 your annual salary
• 25 days holiday plus bank holidays
• Birthday day off
• Holiday Purchase Scheme – allowing up to 5 additional holidays days
• Discounted rates on Hotels & Travel
• Gym & Fitness Discounts 
• Private Healthcare
• Pension Scheme
• Company Sick pay
• Lifestyle Benefits

You should know:

• This is a hybrid role with 2/3 days a week based in our Fleet office for team collaboration time
• Our standard working hours are 9.00 – 17:30 with an hour break
• You must have the ability and want to travel in the UK and Overseas – onsite events may take you away from home for up to 10-14 days at a time
• You must have the right to work in the UK

How to apply:

Click apply now to be considered

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.