Project Manager Guest Management (m/f/d)

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

Project Manager Guest Management (m/f/d), BCD Meetings & Events Germany
 

Fulltime, located in Germany (Düsseldorf, Remote)

Do you love meetings and events, everything that connects people? Are you excited to shape a new event experience for our clients and strive for excellence? Are you ready to take our excellent Guest Management Team to the next level? Then we`re happy to meet you.

     Your Responsibilities

• Consulting, conception, planning and implementation of participant management for virtual, hybrid and presence events.
• Management of multiple parallel projects and control/organization of all required resources.
• Event organization on participant level.
• Set-up and execution of customer communications.
• Detail-oriented data entry for events using registration systems.
• Data maintenance in participant management.
• Creation of event materials.
• Cooperation and coordination with project managers, agencies, freelancers and trades.
• Proactive and competent consulting and support of the customer.
• Structuring and development of the projects for which you are responsible.
• Autonomous execution of medium to large projects.
• Cost calculation and monitoring of corresponding budgets.
• On-site support of events, if necessary, over several weeks, and control of the project team in participant management.

     You are good at

• At least 5 years of experience in the event industry in agency, business or free, preferably in participant management.
• Degree or completed training in the areas of business informatics, event management, tourism, hotel industry or informatics or comparable.
• Strong IT affinity with proven expertise in end-to-end participant management, including invitation and mailing processes, front-end and back-end setup and maintenance of guest management tools, as well as professional handling of participant communication and solid CMS knowledge.
• Experience in the area of digital user experience, e.g. setting up event apps in various systems or creating event microsites in close cooperation with our project managers and graphic designers.
• High level of confidence in working with Microsoft 365, including advanced Excel skills (intelligent tables, data analysis, complex datasets), effective use of MS SharePoint and MS Teams, and experience leveraging Microsoft Copilot to support efficient, data-driven workflows.
• Strong, networked thinking and understanding of process and information flows.
• Strong communication skills with the ability to confidently engage and collaborate with stakeholders across all hierarchical levels, demonstrating a high degree of service orientation and professionalism.
• Team orientation, communication and cooperation skills, confident and friendly demeanor.
• Process-oriented, proactive & solution-oriented working style.
• Precise work and high-quality standards.
• Willingness to travel, also for longer periods of time.
• Commitment, flexibility and willingness to learn in all areas.
• We would like someone with an excellent command of the German and English languages (verbally and in writing). Any additional European language such as French or Italian would be of added value.

      What we offer you

• A culture of purpose where we are invested in your happiness and career growth.
• Our exciting project portfolio offers an engaging and challenging working environment at a high level.
• Passionate and purposeful colleagues are waiting for you, all of whom achieve extraordinary things in their fields and are passionate team players.
• You've come to the right place if you'd like to conquer new creative territory rather than tread familiar paths.
• To adequately compensate for the flexibility and commitment required in our project business, we offer flexible working hours, a working time model with transparent and fair compensation regulations, and the opportunity to work from home.
• We never forget to celebrate our successes - spontaneously or legendarily at our cross-location team events.
• Our daily interaction is characterized by communication at eye level, friendliness, and helpfulness.
• You will work for a solid and financially stable global company.

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

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