Head of Production Operations

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

About the role:

Join our dynamic team as the Head of Production Operations and be responsible for the operational teams who deliver exceptional events from live shows to innovative virtual experiences. With a focus on creativity and client satisfaction, you’ll oversee a talented production team and drive excellence in all operations. If you thrive in a fast-paced environment and are passionate about people and process in the world of event delivery, this is the perfect role for you!

Sound like you? Read on!

As an Head of Production Operations, you will:

• Lead a production operations team with confidence ensuring flawless delivery of a range of event production projects across a number of different formats .
• Have oversight of all event production projects ranging in size, complexity and budget.
• Support company objectives by actively managing and developing client business and staff (both permanent and freelance) to a high professional standard.
• Ensure the project delivery teams are working to our Standard Operating Process (SOP) and other specific departmental requirements.
• Identify and build a project teams as well as ensuring we are partnering with the ‘best in class’ and appropriate supply chain in the industry.
• Be a part of the Production Senior Operational Team.
• Onboard, support and mentor members of the team across a number of production roles.
• Work with the operational team to ensure all project financials are accurate and reported on a regular basis.

You’re good at:

• Strong stakeholder management skills (internal/external)
• Good multitasker with the ability to identify areas where support may be needed
• Being able to solve problems and have a solutions based mindset
• Exceptional project management skills, including budget management 
• Well networked in the industry and aware of future trends and innovations

You might also have:

• Years of advanced production delivery experience in an agency or media environment 
• Expertise in delivering various types of event productions 
• A proactive approach to industry trends

Our Benefits for this role:

• Life Assurance x2 your annual salary
• 25 days holiday plus bank holidays
• Birthday day off
• Holiday Purchase Scheme - allowing up to 5 additional holidays days
• Discounted rates on Hotels & Travel
• Gym & Fitness Discounts 
• Private Healthcare
• Pension Scheme
• Company Sick pay
• Lifestyle Benefits

You should know:

• This role offers hybrid working with 1 day a week spent in either our Derby or Milton Keynes office.
• Our standard working hours are 9:00am - 5:30pm with an hour break.
• Have the desire and ability to travel in the UK and Overseas.
• You must have a valid driving license

How to apply:

Click apply now to be considered

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

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