Congress Registration & Housing Manager

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

About the Role
Join our vibrant team as a Delegate Management Specialist, where you'll be the mastermind behind seamless congress experiences! From managing attendee registrations to coordinating logistics, you’ll play a key role in making every event a success. Your knack for multitasking and top-notch communication skills will shine as you liaise with delegates and ensure their needs are perfectly met. If you thrive in a fast-paced environment and have a passion for creating memorable experiences, we want you on board!

You're Good At

• Coordinating congress registrations and managing housing logistics
• Using technology tools like Cvent to maintain attendee data and communications
• Delivering exceptional customer service to answer inquiries and address concerns
• Communicating effectively with internal teams and external clients
• Analyzing feedback and identifying opportunities for improvement

You Might Also Have

• A college degree (strongly preferred!)
• Experience in congress/convention planning or event management
• Knowledge of client management and attendee engagement
• A background in the pharmaceutical industry (a plus!)
• CMP certification to enhance your event planning prowess

Ready to make an impact? Don't miss out on this exciting opportunity to shape unforgettable events! Apply now and let’s create something extraordinary together!

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
 

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Congress Registration & Housing Manager  is between $51,700 - $63,850. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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