Operations Team Lead

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

About the Role
Join our dynamic team as an Operations Team Lead, where you’ll steer the ship of a dedicated group providing top-notch service to our clients! This isn’t just about managing logistics—it's about building strong relationships, delivering results, and actively mentoring team members to grow their skills. As an Operations Team Lead, you will manage one direct report, act as an Account Manager with an external stakeholder in addition to managing your own pharmacuetical events. If you're a proactive leader with a flair for project management, this role is perfect for you! Let's embark on this exciting journey together!

You're Good At:

• Leading and developing a talented team while fostering a positive workplace culture.
• Managing end-to-end logistics including sourcing, planning, and attendee management.
• Building trust through open communication with clients and team members.
• Analyzing operational processes and implementing efficiency improvements.
• Resolving program delivery issues with a proactive approach.

You Might Also Have:

• At least 5 years of experience in people management within a relevant industry.
• A background in pharmaceuticals or life sciences.
• Proven experience with Cvent and proficiency in Microsoft Office applications.
• Strong knowledge of the travel industry with an eagerness to explore new destinations.
• Flexibility to travel up to 35% as part of the role.

Ready to take the lead? Apply today and become a pivotal part of our team, where your expertise will shine and your contributions will make a difference!

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
 

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Team Lead  is between $63,400 - $75,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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