Manager - Event Operations

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers, and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

 Manager Event Operations

Full time, Mumbai. India

The Manager Event Operations is responsible for the development, planning and overall operational and execution of meetings, conferences, incentive travel programs and/or special events. The Manager Event Operations works on a variety of projects simultaneously and serves as the day-to-day planning contact for each respective department. The Manager Event Operations is responsible for the day-to-day internal contact and project planning functions and overseeing such elements as website development, attendee management, budget management, and final program billing.

Your responsibilities

The Manager Event Operations is accountable but not limited to:

• Conduct site inspections, follow up with site inspection notes, revised estimated budget, program itinerary and program timeline
• Utilize, recommend and leverage BCD Meetings & Events preferred hotel agreements and approved Destination Management Companies (DMC).
• Negotiate and purchase ground transportation, entertainment and décor elements via preferred DMCs and/or direct vendors.
• Ensure timely payment of all supplier/vendor bills and oversee invoice payment of deposits are received on time
• Work with various departments to develop, coordinate and implement program agendas and itineraries
• Work with business leadership to create, develop, price and facilitate new and repeat business proposals, including, but not limited to destination, air, hotel, activity and event overviews
• Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
• Manage day-to-day internal program budgets, present to Manager and Event owner for review and approval prior to sending to the client.
• Source destination, air, hotel and venue options that meet the goals and objectives of the departments.
• Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials, including but not limited to save the dates, registration announcements, room gifts, pre-trip and on-site materials, including program signage and participant name badges.
• Reconcile all final billing on-site prior to final billing being sent to Finance and ensure final billing timeline is met.

You posses

• College degree preferred, or equivalent combination of education, training, and experience preferred
• Strong previous customer service experience required.
• Proficient in Microsoft Office and SharePoint platform
• Travel industry and destination knowledge
• Minimum Four (4) years purchasing/meeting planning experience
• Industry/Hotel experience preferred.
• Experience working in Cvent meeting technology.

What we offer you:

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

Your work location:
Mumbai, India
 

How to apply:
Is this your next career move? Don’t wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

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