Event Manager

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Event Manager (Japanese-speaking)

Singapore / Hong Kong

The Event Manager builds and maintains client relationships, provides value added guidance and support while adhering to client procedures and standards. The Event Manager is responsible for venue and supplier sourcing, contract and commercial negotiations as well as financial budget and payment reconciliation. Additional scope to include program planning, on site event management, virtual meetings support, and attendee registration management will also be provided to client as and when required.

The Event Manager works on a variety of program simultaneously and serves as liaison between the client and venue(s)/supplier(s) for the duration of the meeting, and beyond when required.

Your responsibilities

• Provide meeting and events industry-relevant guidance, enabling highest levels of benefit to client

• Provide consultative approach to supplier sourcing, ensuring client identified clear objectives for the outcome of the meeting, conference or program

• Commitment to program related KPIs, SLAs and data quality requirements

• Sourcing, selection and presentation of venues and/or suppliers, taking into consideration the requirements, budget, key success factors for the program

• Enforce and negotiate the adoption of the client’s terms and conditions to identify and mitigate any legal or financial risks with engaging with third party suppliers

• Establish ongoing relationships (including site visits) with key suppliers such as venues, DMC’s, caterers, restaurants, AV suppliers, and transportation providers as needed

• Efficient management of timelines/deadlines for multiple programs, maintaining effective communication and clarity with client throughout the sourcing and/or planning process regarding all aspects of the program, including venue management, budgeting, and final program reconciliation

• Ensure timely payment of all supplier/vendor bills, client invoicing, deposits and payment status with Accounts Payable

Additional scope as and when requested:

• Ancillary services for virtual managed and produced meetings which include production, audio visual, creative services, speaker engagement, moderation, knowledgeable about various virtual platforms

• Provide logistics consultation and support, facilitate smooth operation onsite, communicate program/event details and provide relevant collaterals to client and suppliers

• Facilitate the creative direction and overall development timeline of program related participant and host communications materials, including, but not limited to web sites, invitation letter and registration form.

• Responsible for building simple registration sites or work with BCD M&E Web Designer to develop

• This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

We’re looking for you if your profile matches the following:

• Diploma or Degree

• Language Requirement – Proficient in English, as well as Japanese to serve the client based in Japan

• Ability to work during Japan’s business hours

• Minimum of 2 years’ experience in client management

• Minimum of 3 years’ experience in planning meetings, incentives, conventions, conferences and/or special events

• Minimum of 3 years’ experience managing outside vendors, sourcing, and negotiating contract services

• Proficiency in word processing and Microsoft Office applications

• First-hand experience managing domestic meetings & events

• Ability to communicate effectively both verbally and in writing to both internal and external stakeholders at all levels

• Capability of problem solving - Anticipating, initiating, and resolving issues Excellent customer service skills and attention to detail

• Strong time management and organizational skills to manage multiple projects

What we offer you

• A culture of purpose where we are invested in your happiness and career growth

• Competitive salary and benefits package

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

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