Supervisor, Media & Entertainment

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Supervisor, Media & Entertainment (Remote)

Full time, United States

A great opportunity has arisen for a Supervisor, Media & Entertainment. Recent working knowledge of GDS Systems is required for both reservations as well as fares and ticketing support for your team.

As a Supervisor, Media & Entertainment, you will 

• Monitor team workload and performance and ensure a high level of service is provided
• Support the Operations Manager
• Focus on the frequent creation of performance data reports
• Motivate and support your team
• Drive operational service, quality, and efficiencies
• Monitor Policy adherence / Quality Control
• Deal with client feedback in a calm and professional manner
• Deal with VIP clients
• Be responsible for Travel Consultant training
• Be able to manage and support multiple operational setups globally

About you

• Experience in the Media and Entertainment sector is required
• Highly effective oral and written communication skills
• High level of accuracy and attention to detail
• Excellent leadership and motivational skills
• Must be calm, professional, and level-headed
• Flexible and adaptable to an ever-changing landscape
• Troubleshooting skills and creative thinking 
• Proficiency in GDS Sabre is a must

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Supervisor, Media & Entertainment is between $70,000 and $80,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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